SHIPMENTS TO SPAIN
Shipments to Spain Peninsula and Balearic Islands will be delivered by DHL Express in a space between 24-48 hours.
In Ceuta, Melilla and the Canary Islands the deadlines are extended 24-48-72h according to customs delay. Shipping costs to Spain are always FREE.
SHIPMENTS TO EU
Shipments to the rest of the EU countries will be delivered by DHL Express, in a delivery time that is estimated at 24-48 hours with a cost of € 20.
Order over 300€ – FREE.
SHIPMENTS TO UK
Orders to the United Kingdom will be delivered by DHL Express, the delivery time is estimated between 3-5 days with a cost of € 35.
*It is possible that due to circumstances beyond our control, whether they are: delay in customs, rain, wind, plane failure, etc,….) you may suffer some delay in shipping and, therefore, we are not responsible for the delay and it cannot be a reason for return.
Returns on torras.com are always FREE.
The return period is 15 days from the date of receipt of the shipment. The garments must be in perfect condition (not used, not washed, with their interior/exterior labels and without arrangements) and with their corresponding purchase receipt.
To make a return from your home, you can request the return label through the following e-mail: info@torras.com. After verifying the order data we will send to the home collection service.
The amount will be refunded once the garment has been received and verified. In case of being in good condition, the amount paid will be paid.
